top of page

My Disney Experience Account

Manage your plans—anywhere, any time.

Get the Free Mobile App

 —  Filled with handy features, Disney's mobile app lets you view and update your plans, make dining reservations, search maps of all 4 theme parks, get real-time attraction wait times and more!

Q. What is My Disney Experience?

A. As a Guest signed in to your Disney account you can use the My Disney Experience section to:

Manage your reservations, tickets and daily itineraries on your My Plans page. View and update your profile. See your Disney PhotoPass photos taken at Walt Disney World Resort. Update your Family & Friends list.

To access My Disney Experience, sign in or create your Disney account at and your Let It Go Journeys travel specialist will assist you and answer any questions you may have. When working with a Travel Agent at Let It Go Journeys, please make your password something that you can share with your LIGJ Agent, so that they may better assist you in your planning needs.

Q. I have linked a ticket to my Disney account. How do I use the ticket?

A. Once your ticket has been linked to your Disney account, and you have matched the ticket to yourself, all you have to do is go to the theme park or water park, touch your Magic Band or card to the touch point at the Main Entrance and enjoy your visit!

Please hold on to any annual pass that you link to your Disney account, as you may need to show your pass for theme park complimentary standard parking (if your pass includes parking) and food and merchandise discounts—along with a valid photo ID, such as a driver’s license or passport.

Don’t worry! If you lose your MagicBand or card and it is linked to your Disney account, you do not also lose your tickets. You can request a replacement Magic Band or card and access your tickets through the new MagicBand or card. Replacement MagicBands may be subject to a fee.

Be sure to download the My Disney Experience App to your Mobile Device before heading to the parks!

Features to help you plan and play.

Explore the Resort

Explore Walt Disney World Resort on the interactive, GPS-enabled map.Get attraction wait times as well as showtimes for fireworks and parades.Find Character Greeting locations and times.Browse restaurant menus, make dining reservations and place mobile orders at select quick-service restaurants. Navigate the parks with turn-by-turn ease using the new Get Directions function.

Plan Your Vacation

Keep reservations and activities organized in My Plans.

Select and modify your party’s FastPass+ experiences.

Share your itinerary with others through Family & Friends.

Manage your Disney Resort reservations, tickets, MagicBands and cards.

Enhance Your Experience

Turn wait time into play time with Play Disney Parks—a fun new app that gives family and friends the chance to interact with the theme parks like never before.Preview your Disney PhotoPass photos on your mobile device throughout your vacation. Download, edit and share your PhotoPass media by purchasing Memory Maker, which includes unlimited photos taken by our photographers at select locations. Shop for authentic Disney Parks merchandise, locate specific items in the parks and ship purchases right to your home—all via the app. (Shipping available to U.S. addresses only.) Sign in using your fingerprint instead of entering a password with Touch ID (available on iOS only). To add Memory Maker to your vacation before you arrive, please contact your Let It Go Journeys Travel Specialist!

8 views0 comments
bottom of page